Shipping policy

Thank you for shopping with our online store. Below you will find information regarding order processing, shipping, and delivery.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders are not shipped or delivered on weekends or holidays.

Once your order has been shipped, you will receive a notification with shipping details and a tracking number (if available).

Shipping Times

Shipping times depend on the destination and the selected shipping method:

Within Ukraine: 1–5 business days
International shipping: 7–21 business days

We are not responsible for delays caused by shipping carriers, customs clearance, or other circumstances beyond our control.

Shipping Rates

Shipping charges are calculated automatically at checkout and will be displayed before order confirmation.

Free shipping may be available during promotional periods or special offers.

Shipping Carriers

We use reliable postal and courier services, including:

Nova Poshta
Ukrposhta
International shipping carriers

The specific carrier may vary depending on the delivery address.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
The customer is solely responsible for paying any such additional charges.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.
We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.